Information Collected
What is Personal Data?
“Personal Data” is any information—as electronically or otherwise recorded—that can be used to identify a person or that we can link directly to an individual, such as name, address, email address, telephone number, or credit card number, as applicable.
In limited circumstances, Personal Data may include information considered sensitive in some jurisdictions, such as biometric information, genetic information, medical and health information, financial account information, geolocation, ethnic or racial origin, information concerning your sex life or your sexual orientation, and other information.
We will process any Personal Data we collect in accordance with applicable law and as described in this Notice (unless, as explained above, a separate policy or notice governs). In some circumstances, if you do not provide us with your Personal Data, certain offerings may be unavailable to you.
Below is a high-level summary of the types of Personal Data we may collect from you. Following that high-level summary is additional detail and information on how we collect, process, and use Personal Data and the potential recipients of your Personal Data, and how we have done so in the preceding 12 months. Some jurisdictions require us to state the legal bases for processing your Personal Data, which are included below, but please note that not all jurisdictions may recognize all legal bases.
1. Identity and contact information: This may include name, email, phone number, etc.
- Users of Online Services, Visitors to Our Websites and Physical Locations, and Senders of Inquiries
- Employment Candidates
- Business Partners and Their Employees, Agents, and Contractors
- Children
2. Other personal information: This may include age, gender, date of birth, etc.
- Users of Online Services, Visitors to Our Websites and Physical Locations, and Senders of Inquiries
- Employment Candidates
- Business Partners and Their Employees, Agents, and Contractors
- Children
3. Visual and audio information: This may include still images, video, call recordings, etc.
- Users of Online Services, Visitors to Our Websites and Physical Locations, and Senders of Inquiries
- Children
4. Technical Information: This may include Internet Protocol (IP) address, browser, device type, etc.
- Users of Online Services, Visitors to Our Websites and Physical Locations, and Senders of Inquiries
- Employment Candidates
- Business Partners and Their Employees, Agents, and Contractors
5. Commercial and financial information: This may include request documentation, financial transaction history, etc.
- Business Partners and Their Employees, Agents, and Contractors
6. Professional and educational information: This may include job title or position, employer, etc.
7. Anonymized / de identified data: Data for which your individual personal characteristics have been removed
- Users of Online Services, Visitors to Our Websites and Physical Locations, and Senders of Inquiries
- Employment Candidates
- Business Partners and Their Employees, Agents, and Contractors
Users of Online Services, Visitors to Our Websites and Physical Locations, and Senders of Inquiries
We may process your Personal Data when you:
- visit our websites and our physical locations;
- submit inquiries to us both online (e.g., via email) or offline (e.g., by written letters);
- sign up for our newsletters or other informational or marketing materials; and/or
- register for, visit, or use our online Products and Services.
Examples of the types of data we process:
1. Identity and contact information, such as:
- first and last name
- email address
- postal address
- phone number
- username and password
2. Other personal information, such as:
3. Other personal information, such as:
- still images
- video (including via CCTV)
- recordings of your calls with our customer service representatives
4. Technical Information, such as:
- Internet Protocol (IP) addresses (which may identify your general geographic location or company)
- browser type and browser language
- device type
- advertising IDs associated with your device (such as Apple’s Identifier for Advertising (IDFA) or Android’s Advertising ID (AAID))
- date and time you use our Products and Services
- Uniform Resource Locators, or URLs (i.e., website addresses) visited prior to arriving and after leaving our Products and Services
- activity on our Products and Services and referring websites or applications
- data collected from cookies or other similar technologies
- geolocation information
5. Anonymized / De identified Data:
Anonymized data is data for which your individual personal characteristics have been removed such that you are not identified and the information is no longer considered Personal Data under data protection laws
Where do we get the data?
- you directly
- your devices
- our security systems (including CCTV)
- third parties
Why we process the data?
- to provide you with our Products and Services
- to communicate with you (about your inquiry)
- to administer our relationship with your organization
- to send you updates
- to identify and authenticate you
- to customize content for you
- to detect security incidents
- to protect against malicious or illegal activity
- to ensure the appropriate use of our Products and Services
- to improve our Products and Services
- for short-term, transient use
- for administrative purposes
- for marketing, internal research, and development
- for quality assurance and to assist in training and development of our representatives
The legal bases for processing:
- for the purposes of our legitimate interests
- in preparation for or to perform a contract with you
- in circumstances where we have requested and received consent and for other purposes that may be required or allowed by law
Who receives the data?
- Company, our affiliates, subsidiaries, and related companies
- partners that assist us in providing the Products or Services or help us improve our marketing or administration
Employment and Candidates
We may process your Personal Data when you apply or are a candidate for employment or apprenticeship at Company.
Examples of the types of data we process:
1. Identity and contact information, such as:
- first and last name
- company/employer
- email address
- postal address
- phone number
- username and password
2. Other personal information, such as:
- age
- gender
- marital status
- disability
- date of birth
3. Technical Information, such as:
- Internet Protocol (IP) addresses (which may identify your general geographic location or company)
- browser type and browser language
- device type
- advertising IDs associated with your device (such as Apple’s Identifier for Advertising (IDFA) or Android’s Advertising ID (AAID))
- date and time you use our Products and Services
- Uniform Resource Locators, or URLs (i.e., website addresses) visited prior to arriving and after leaving our Products and Services
- activity on our Products and Services and referring websites or applications
- data collected from cookies or other similar technologies
- geolocation information
4. Professional and educational information, such as:
- job title or position
- employer
- work skills
- employment history
- graduate degrees
- certifications
- specialized training
- responses to surveys and questionnaires
5. Anonymized / De identified Data:
Anonymized data is data for which your individual personal characteristics have been removed such that you are not identified and the information is no longer considered Personal Data under data protection laws
Where do we get the data?
- you directly
- your employer or principal
- your devices
- our business partners and other third parties
Why we process the data?
- to communicate with you
- to identify and authenticate you
- to detect security incidents
- to protect against malicious or illegal activity
- for short-term, transient use
- for administrative purposes
- for marketing, internal research, and development
The legal bases for processing:
- for the purposes of our legitimate interests
- in preparation for or to perform a contract
- to comply with a legal obligation
- in circumstances where we have requested and received consent and for other purposes that may be required or allowed by law
Who receives the data?
- Company, our affiliates, subsidiaries, and related companies
- partners that assist us in providing the Products or Services or help us improve our marketing or administration
Business Partners and Their Employees, Agents, and Contractors
We may process your Personal Data if you are an employee, agent, or contractor of a third party with whom Company does business, hires as a service provider, or otherwise partners with.
Examples of the types of data we process
1. Identity and contact information, such as:
- first and last name
- company/employer
- email address
- postal address
- phone number
- username and password
2. Other personal information, such as:
- age
- gender
- disability
- date of birth
3. Technical Information, such as:
- Internet Protocol (IP) addresses (which may identify your general geographic location or company)
- browser type and browser language
- device type
- advertising IDs associated with your device (such as Apple’s Identifier for Advertising (IDFA) or Android’s Advertising ID (AAID))
- date and time you use our Products and Services
- Uniform Resource Locators, or URLs (i.e., website addresses) visited prior to arriving and after leaving our Products and Services
- activity on our Products and Services and referring websites or applications
- data collected from cookies or other similar technologies
- geolocation information
4. Commercial and financial information, such as:
- Products and Services purchased, obtained, or considered
- request documentation
- customer service records
- financial transaction history
- financial account number
5. Anonymized / De identified Data:
Anonymized data is data for which your individual personal characteristics have been removed such that you are not identified and the information is no longer considered Personal Data under data protection laws
Where do we get the data?
- you directly
- our business partners and other third parties
- your employer or principal
- your devices
Why we process the data?
- to communicate with you (about your inquiry)
- to administer our relationship with your organization
- to send you updates
- to identify and authenticate you
- to detect security incidents
- to protect against malicious or illegal activity
- for short-term, transient use
- for administrative purposes
- for marketing, internal research, and development
- to provide you with our Products and Services
- to communicate with you
- to identify and authenticate you
The legal bases for processing:
- for the purposes of our legitimate interests
- for medical diagnosis and the provision of healthcare and treatment
- in the public interest
- to comply with a legal obligation
- in preparation for or to perform a contract
- to protect vital interests
- to ensure high standards of quality and safety of healthcare and medical devices
- in circumstances where we have requested and received consent and for other purposes that may be required or allowed by law
Who receives the data?
- Company, our affiliates, subsidiaries, and related companies
- our customers
- partners that assist us in providing the Products or Services or help us improve our marketing or administration
Children
Company does not knowingly collect, maintain, disclose, or otherwise process Personal Data from minors below the age of 16 without the permission of such minor’s parents or legal guardians.
